top of page
Refund & Returns
At Little Guys: Restuff & Rehome, we want you to love your newly adopted little guy! Each stuffed animal is pre-loved, carefully restored, and given a second chance at a happy home. We understand, though, that sometimes an adoption just isn’t the right fit.
30-Day Returns:
We accept return requests within 30 days of delivery.
To initiate a return, please email littleguysrandr@gmail.com with:
-
Your order number
-
The name or description of the little guy you'd like to return
-
A brief reason for the return
Please wait for confirmation before sending your return back. Customers are responsible for return shipping costs unless the return is due to an error on our part or the item arrived damaged.
Return Conditions:
To be eligible for a return, the stuffed animal should be returned in the same general condition in which it was received. Because our little guys are pre-loved and individually restored, normal signs of age, character, or previous love are not considered defects.
Items that have been significantly damaged, altered, washed, or modified after delivery may not be eligible for a refund.
Refunds:
Once your return is received and inspected, we’ll let you know whether your refund has been approved. Approved refunds will be issued to your original payment method.
Original shipping costs are non-refundable unless the item arrived damaged or there was an error with your order.
Damaged or Incorrect Orders:
If your little guy arrives damaged or you received the wrong item, please contact us at littleguysrandr@gmail.com as soon as possible. We’ll work with you to make things right.
A Little Note About Our Little Guys:
Every stuffed animal we restore is unique. Small imperfections, variations in appearance, and signs of their previous adventures are part of what makes each little guy special. Our goal is to restore them while preserving their personality and history—not to make them brand new.
Thank you for giving a pre-loved little guy a second chance!
bottom of page